Refund Policy
# Refund Policy gignox is committed to fair and transparent refund practices. ## Order Cancellation ### Before Work Starts Orders can be cancelled before the seller accepts, with a full refund. ### After Work Starts Cancellation requests are reviewed on a case-by-case basis. ## Dispute Resolution If you are not satisfied with delivered work: 1. First, request revisions from the seller 2. If unresolved, open a dispute through your order page 3. Our team will review and mediate ## Refund Eligibility Refunds may be issued when: - The seller fails to deliver - Delivered work significantly differs from the description - The seller is unresponsive ## Refund Process Approved refunds are processed within 5-7 business days to your original payment method. ## Non-Refundable - Completed and approved orders - Orders where the buyer failed to provide required information ## Contact For refund inquiries, contact support@gignox.com